Virtual Offices: What are they ?

Virtual Offices

There are many different benefits of having a Virtual Office, these range from time and money savers to business growth and networking and more.  But a lot of people are unaware of what a Virtual Office actually is. So, what is a Virtual Office?



A Virtual Office provides businesses with an address and sometimes communication and phone services, for a fee, without providing the business with a dedicated office space. It differs from a serviced office as you are not provided with a “physical office”.

What services can a Virtual Office provide?

The two main services provided by a Virtual Office package are mailing and communication/phone services.

Mail Services


The key services of a Virtual Office are to provide a business with a professional mailing address, including mail collection services and mail forwarding. Going hand in hand with this is having professional receptionists handling all your businesses phone calls in your businesses name.

This provides your business with a reputable, high-profile address at a fraction of the buying or renting cost of such an address. A professional address alleviates the privacy and personal security concerns of running a home-based business. Also using a more prestigious mailing address provides a more professional image on your business rather than having your mail sent to your home address. Our receptionists accept and sign for all deliveries and packages received and notify you at time of arrival rather than at the end of the day.

Phone Services


Aside of having a prestigious business mailing address a Virtual Office also provides you with the ability to have professional receptionists answering all your businesses phone calls under your business name. This allows you to divert your work calls to our receptionists or to have a dedicated landline number allocated to your business. As with the mail, you will be notified of all calls received and any information of the call will be passed on. As we have a team of professional receptions your business can have peace of mind knowing that your calls are not being answered by an off-shore call center. Thus, reducing any language barriers or translation issues, while also providing a professional image. By using our receptionist for phone answering service we can bridge the gap between you and your numerous clients.  




The Virtual Offices that the Point Cook Business Centre offer can be tailored to meet your individual business needs. To find out more go to “Contact us” and follow the prompts.